Store Policies
Fully compliant with UAE Consumer Protection Law No. 15 of 2020, E-Commerce Law No. 14 of 2023, Federal Data Protection Law (PDPL), and FTA VAT Rules.
7. Complaint Resolution Policy
How to File a Complaint
We are committed to resolving issues promptly. You can reach us via:
- Email: support@rifaahdubai.com
- WhatsApp Complaints: 0565756234
- Response Time: Within 48 business hours.
If the complaint is not resolved satisfactorily, customers can escalate to the Consumer Protection Department at consumerrights.ae.
